Privacy Policy: How Your Data Is Collected and Protected

Last updated: 11 October 2026

Casino Payments Info ("we", "us", or "our") is committed to protecting your privacy and complying with the Australian Privacy Act 1988 and the Privacy Principles contained therein. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website hosted at casinopaymentsinfo.com.

By accessing and using our services, you agree to the terms outlined in this Privacy Policy.

1. Operator Details and Licensing

Casino Payments Info is an online casino and betting operator. We operate under strict regulatory frameworks and hold licenses granted by recognized international and domestic gambling authorities. Our licenses include authorizations from the Malta Gaming Authority, the UK Gambling Commission, and the Curacao Gaming Control Board.

In Australia, our operations are subject to the regulatory oversight of multiple local authorities. We are monitored by, and comply with the requirements of, the Australian Communications and Media Authority (ACMA) and the Australian Competition and Consumer Commission (ACCC). Depending on the specific jurisdiction of operation within Australia, we also adhere to the standards set by:

• Victorian Gambling and Casino Control Commission
• Northern Territory Racing Commission
• Liquor & Gaming NSW (and NSW Liquor & Gaming)
• Office of Liquor and Gaming Regulation (OLGR)
• Tasmanian Liquor and Gaming Commission
• Totalisator Agency Board
• Kahnawake Gaming Commission

Our operator’s gambling licence is prominently displayed in the website footer.

2. Age Restriction

We strictly prohibit anyone under the age of 18 from accessing our website or using our services. We employ verification measures to ensure that no minors are permitted to register or participate in gambling activities. If we suspect that a user is under 18, we will immediately suspend the account and delete the associated personal information.

3. Information We Collect

We collect and process various types of personal information, including:

• Identity and Contact Data: Name, date of birth, residential address, email address, and phone number.
• Account and Transaction Data: Username, passwords, betting history, and deposit records.
• Technical Data: IP address, browser type, device information, and time zone settings.

We do not accept credit cards or digital currencies (cryptocurrencies) for deposits or betting. Consequently, we do not process or store any credit card or crypto-wallet transaction data on our platform.

4. Legal Basis for Processing (GDPR Compliance)

For users transferring data into or out of the European Economic Area, we process your personal data in accordance with the General Data Protection Regulation (GDPR) on the following legal bases:

• Consent: You have explicitly given us consent to process your personal data for specific purposes, such as sending promotional communications or placing non-essential cookies.
• Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party, such as processing your deposits, withdrawals, and wagers.
• Legal Obligation: Processing is necessary for compliance with our legal and regulatory obligations, such as anti-money laundering (AML) checks and age verification.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as ensuring the security of our network, preventing fraud, and improving our services, provided that your rights and freedoms do not override these interests.

5. How We Use Your Information

We use your personal information to:

• Verify your identity, age, and residential location to ensure you are legally permitted to gamble.
• Process your financial transactions, which strictly exclude credit cards and digital currencies.
• Manage your player account and provide customer support.
• Maintain records of your betting history and account balance.
• Prevent fraud, money laundering, and unauthorized access.
• Comply with reporting requirements set by the regulators mentioned in Section 1.

6. Jurisdictional Restrictions

We do not offer wagering markets on unapproved betting events. Furthermore, we do not offer in-play betting to Australian players. We do not accept players from jurisdictions where online casino services are explicitly illegal. Your personal information will be processed in accordance with the laws applicable to your permitted jurisdiction.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are small files that are placed on your device.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the website to function correctly. These do not require consent.
• Functionality Cookies: Allow the website to remember your choices and preferences (such as username or language).
• Analytical and Performance Cookies: Collect information on how visitors use the website to improve its performance.

You can withdraw your consent for non-essential cookies at any time by adjusting your browser settings or using our cookie management tool available on the website.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

9. Your Data Protection Rights

Depending on your location and the applicable data protection laws, you have specific rights regarding your personal information. Under the GDPR and Australian Privacy Principles, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request the correction of inaccurate or incomplete personal information.
• Erasure: Request the deletion of your personal information, subject to legal and regulatory exceptions.
• Restrict Processing: Request that we restrict the processing of your personal information.
• Data Portability: Request the transfer of your personal data to you or to a third party.
• Object: Object to the processing of your personal information based on legitimate interests.
• Withdraw Consent: Withdraw your consent to processing at any time where processing is based on consent (such as for non-essential cookies or marketing).

10. Exercising Your Rights

To exercise any of your data protection rights, or if you have any questions regarding this Privacy Policy, please contact us using the following details:

Email: [email protected] Website: casinopaymentsinfo.com

We will respond to your request in accordance with applicable data protection laws. If you are unsatisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.